Weekly claim loop
Audit desk
Invoice lines in, refundable amounts and claim drafts out. Clear recoveries stay separate from uncertain items.
Showing local demo invoices so you can walk the full desk before production data is connected.
Open clear refunds
Supported by data, not yet recovered
Recovered
Credits confirmed
Deadline pressure
Windows closing in ≤ 5 days
Active clients
1 uncertain line held aside
Operating cadence
- 1. Qualify carrier agreement — walk if guarantees are waived with no residual.
- 2. Review invoice + tracking; separate clear refunds from uncertain lines.
- 3. File inside the claim window; track recoveries; bill contingency on cash back.
Ledger rule
NUMBERS TELL THE TRUTH.
Ledger green is reserved for recovered money only. Steel marks interactive work — never paint pending amounts as paid.
| Client / tracking | Reason | Amount | Deadline | Status | Open |
|---|---|---|---|---|---|
Northline Supply Co. 1Z999AA10123456784 UPS | Residential Surcharge on Commercial Address | $185.32 | Aug 10, 2025 365d overdue | Identified | Review |
Northline Supply Co. 794612348901 FedEx | Late Delivery — Money Back Guarantee | $612.48 | Aug 12, 2025 363d overdue | Claim filed | Review |
Northline Supply Co. 794612348902 FedEx | Dimensional Weight Correction | $298.74 | Aug 15, 2025 360d overdue | Validated | Review |
Harbor & Hearth DTC 1Z999BB10987654321 UPS | Late Delivery — Money Back Guarantee | $427.50 | Aug 18, 2025 357d overdue | Identified | Review |